Heard about ChatGPT but not quite sure what it actually does? You’re not alone.
Whether you’re running a small business, working from home, or just curious, this guide will show you how to get real help from AI—without needing to be a tech expert.
What Is ChatGPT?
ChatGPT is a type of AI chatbot—a virtual assistant you can talk to like a person. You type a question or request, and it replies instantly.
Think of it like:
- A search engine +
- A writing assistant +
- A very patient, very polite tech-savvy friend.
What Can You Ask It To Do?
Lots of things! Here are some real-world examples:
Work Help
- “Write a professional email to a client asking for payment.”
- “Can you check my CV for grammar mistakes?”
Tech Help
- “Explain how to back up my files to OneDrive.”
- “What’s the difference between Windows 10 and 11?”
Everyday Help
- “Give me a weekly meal plan for one person.”
- “Suggest a message for my grandson’s birthday card.”
Small Business Tasks
- “Create a basic invoice layout I can use in Word.”
- “Help me write a flyer for my pet-sitting business.”
Why Small Businesses Are Embracing ChatGPT
Small businesses are increasingly turning to ChatGPT to streamline operations and boost productivity. Here’s why:
- Efficiency Gains: A study from the University of St Andrews found that AI adoption can increase productivity by 27–133% in small and medium-sized enterprises (SMEs) .
- Cost Savings: In the U.S., 24% of companies reported saving between $50,001–$75,000 by using ChatGPT .
- High Satisfaction: Among Australian employees, 98% of ChatGPT users found it effective for work-related tasks .
Why Small Businesses Are Embracing AI
AI tools like ChatGPT are becoming essential for small business owners—whether it’s handling admin, creating marketing content, or saving time on daily tasks.
Here’s why more small businesses are jumping on board:
- Time Saver: A study by ResumeBuilder.com found that 49% of companies already use ChatGPT, and many report that it helps save hours each week on writing, research, and customer comms.
- Cost-Effective: 25% of companies using ChatGPT say it’s helped them reduce headcount or avoid new hires, especially for repetitive admin or content creation tasks.
- High Satisfaction: A whopping 98% of employees using ChatGPT say it’s improved their work—especially for drafting emails, creating reports, and summarizing complex info.
- Small Business Friendly: Tools like ChatGPT don’t require training or a tech team—you just start typing, like you would in a search bar.
How to Use It
- Go to https://chat.openai.com/
- Sign up with your email (free to use)
- Type your question in the chat box and press Enter
- Read the response and reply if you want it changed or explained differently
Tip: The more specific you are, the better the answer.
Is It Safe?
Yes. ChatGPT doesn’t know who you are, and it can’t access your files or personal info unless you share it.
Just like with anything online, avoid typing out bank details or sensitive information.
AI isn’t about replacing people—it’s about making everyday things a little easier.
Whether you’re writing, planning, running your business, or just exploring, ChatGPT is a tool you can use at your own pace. No pressure. No judgment. Just help, when you need it.
Want us to run a live session on how to use it? Let us know—we’d love to help you get started.
