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Dial a Nerd
Based on 239 reviews
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Michelle MeldauMichelle Meldau
10:52 31 Oct 23
Service is shocking, explanations are vague and unhelpful. Really frustrated as a client that I am not getting the service I expect even as a small company from an organisation like Dial a Nerd.
Michelle MeldauMichelle Meldau
10:37 30 Oct 23
Prince MakhumbanePrince Makhumbane
12:38 26 Oct 23
The Test it was fair
11:26 25 Oct 23
Elizabeth SwanepoelElizabeth Swanepoel
14:52 23 Oct 23
Thank you Tshepo for the kind way you assisted an old lady today.The printer is just fine now. Elizabeth
Caylyn Van SchalkwykCaylyn Van Schalkwyk
13:10 23 Oct 23
Thanks so much Sasha De Windt for your excellent service.
johnera ddsjohnera dds
09:43 20 Oct 23
Natasha `Natasha `
09:44 19 Oct 23
Herman van VelzeHerman van Velze
12:01 18 Oct 23
immediate assistance to solve my connectivity issues - it took a few attempts to get the correct synchronisation going - patient technician talking me through the steps. again a successful interaction.
Cecilia RiesCecilia Ries
02:40 18 Oct 23
Jacques SwartJacques Swart
08:05 11 Oct 23
Best IT SP EVER....
Letlhogonolo BokabaLetlhogonolo Bokaba
07:38 11 Oct 23
Peter BournePeter Bourne
06:20 11 Oct 23
Letasha is excellent and the person who keeps me sane on the Dial-a-Nerd Account.But there is something wrong with you invoicing.1. We had work done to the value of R64 400 on 6 September but the Invoice has still not been processed.2. There are often delays in the issue of your invoices. The regular one being the two monthly charges where there is often a few days delay before the Invoices are issued although they are back dated to the end of the previous month.
Sarojini VythilingamSarojini Vythilingam
10:35 09 Oct 23
Arlene has been very helpful in renewing my ESET license. Her prompt response was impressive. Thanks you Arlene for your help.
charlotte ewinscharlotte ewins
11:53 04 Aug 23
Thank you Johnathan! Just had the most amazing support from Johanthan at Dial a nerd. I am small business and was feeling a bit lost and stuck and appreciated the patience and care that was taken to assist me on the best way forward. We become increasingly reliant on expertise in the IT feild and it can be overwhelming and daunting. I look forward to their site visit and and getting on top of the challenges I have been facing. Highly recommended.
Toni BernbergToni Bernberg
10:47 13 Jun 23
Sbusiso was excellent. Calm, very clear, extremely helpful and so good to work with. Normally I get quite stressed with these issues but he made me feel that all was completely under control.
Selena GibsonSelena Gibson
08:23 07 Nov 22
Very easy to set up account online after hours. As promised, service desk engineer available immediately. Constant attention remotely until all issues sorted out across 3 users. Highly recommended as service providers. Would not hesitate to recommend Dial a Nerd's services.
Mthuthuzeli KeleleMthuthuzeli Kelele
11:43 01 Nov 22
The Service I received from Dial A nerd over the past 4 working day was so courteous, very friendly and accommodating. Starting from Gilbert, he did all he could, Siyanda gave it his best and Finally Sanele managed to sort out my problem. thank you all for the effort and going an extra mile, THANK YOU Sanele, you guys are awesome
Tina WhiteTina White
12:33 28 Oct 22
Sanele helped me today & I am extremely happy & grateful for his excellent assistance in sorting out my issues. I am a regular customer of yours & will continue to use you service so a very big thank you to Sanele for today
Michele DantuMichele Dantu
12:12 27 Oct 22
Good afternoon Tamlin,Good day my dear I would like to take this opportunity of remarking on the fantastic service that I received from Sbusiso. I have been your client for a few years now already and have never received such professional service. He is a total gem to your company. What a total pleasure of dealing with him. I truly recommend you to give him a raise on his salary. Even just a R1000,00 rand to you its small but to him significant. He really truly deserves it. I hope you take this as I see it people like Sbu are a true value add to DIAL N NERD. Thank you I trust this mail finds you well. Take care and God bless
Patrick HendriksPatrick Hendriks
19:02 14 Oct 22
I contacted dial a nerd to send me a technician to come and assist me with a Wi-Fi problem, The technician who came " Jonathan" was head and shoulder above any other technician regarding his professional skill and friendliness. He also came to assist me after hours on the week-end.I will most definitely use Jonathan again. Great work!Patrick
Tony WestbrookTony Westbrook
06:53 03 Oct 22
Mat was very pleasant, tried hard and called back a number of times but unfortunately was not able to resolve the original problem. Mat did however provide an alternative solution.
Debra BatzofinDebra Batzofin
12:24 30 Sep 22
Today I went to Dial a Nerd in Dunkeld and was so fortunate to be attended to by Keylim. He was so patient and went in search of ways to assist me. He is an absolute gentleman and a gem!! If you need assistance with anything computer related, Keylim is your man!! Thank you so much Keylim.
John Butler-AdamJohn Butler-Adam
08:30 22 Sep 22
Raadiya has been thorough, considerate, patient and always prompt in helping to find the right monitor -- keeping me informed every day. One couldn't ask for better and more effective service and support. A great, effective person with whom to work.John Butler-Adam
Zita JurgensZita Jurgens
15:43 07 Aug 22
Friendly and excellent service. Highly recommend them
Charmaine BlanchardCharmaine Blanchard
07:35 24 Jul 22
Fantastic service. Jonathan was very friendly with great tech support.
chloe klopperschloe kloppers
09:17 10 Jun 22
Brandon M gave excellent service.....beyond expectation. I highly recommend dial a nerd
Steven JacksonSteven Jackson
14:18 16 May 22
Wow magnificent service, 5 stars! Super friendly, I was lucky enough to be helped by Rudi. He was absolutely amazing and friendly as-well as super helpful! He was enthusiastic and seriously committed to helping me. I couldn’t ask for better service!
13:53 06 Apr 22
Love it there
Samantha KilianSamantha Kilian
11:12 15 Jun 21
Extremely friendly and helpful
Lwandile DlaminiLwandile Dlamini
07:55 21 May 21
Love the place learning alot here
Jill MurrayJill Murray
17:58 14 May 21
These guys are GOOD .. solve problems, polite and above all patient.
18:40 20 Feb 21
These guys know a heck load of any tech related things. I know a solid amount about tech and computers so I tested these guys and they never missed a beat.
Great service and excellent client expectations.
Jason GmurJason Gmur
06:33 25 Sep 20
Great friendly service but a little steep price wise. But I guess we got what we asked for very professionally done
Robyn KrawitzRobyn Krawitz
12:31 16 Sep 20
James at Dial a Nerd saved my office's phones and internet connectivity. We are so incredibly grateful.
Abdul Malik De VriesAbdul Malik De Vries
07:28 18 Oct 23
Initially, they took long to get back to me. Communication was poor. Only afterwards did they start making regular contact to do the job. I was disappointed that I had to contact the technician twice out of my own when he said he was going to update/contact me.
Kirsten DeanKirsten Dean
13:53 16 Oct 23
Terrible support and communication. We are asking for assistance on simple things, but the company and the individuals there don't seem to care.
Michelle ReidMichelle Reid
09:27 04 Oct 23
Elouise MilburnElouise Milburn
11:11 24 Jul 23
Michael RaathMichael Raath
14:16 15 Jun 23
My computer was giving me issues,not picking up the screen and a warning light was on.I feared my cpu was dead but after a 10min call with a incredibly helpful person on IT support it was all sorted.I was walked through the fix step by step and couldn't have been more happy with service
Willem Van RyswyckWillem Van Ryswyck
08:43 16 May 23
Although they were not able to help with the problem I had, they still identified it for me and were super friendly. A bit hard to find the place though.
Alfred OctoberAlfred October
10:44 16 Mar 23
Chantal SwartChantal Swart
07:56 04 Mar 23
The team at dial a nerd Woodstock were friendly and efficient, fixed my computer and had me up and running quickly and easily, Gerard was helpful and checked in to make sure all was in working order after I collected my laptop.
Wade MerchantWade Merchant
08:47 04 May 22
Andrew Varcoe assisted me. Very knowledgeable. Query resolved quickly and effortlessly. Would definitely recommend them for both a once off job as well as outsourcing them as your IT team.
luc delattreluc delattre
09:28 26 Mar 22
I needed to get a better internet connection. Dial a Nerd quite well assisted me at home to install à wifi mesh system. 👍👍👍
Karin DavidsKarin Davids
10:08 05 Oct 21
I brought my PC in for repairs late Monday afternoon. Gerard assisted me and kept me updated. I was very impressed by Gerard’s prompt and excellent service. I needed my PC by Wednesday and Gerhard dropped it off at my house on Tuesday evening. I would gladly recommend Dial an Nerd and Gerard to anyone looking for professional assistance.
Kate Thompson DavyKate Thompson Davy
11:56 01 Oct 21
Gerard Swarts was very helpful and efficient.
Nicky MosesNicky Moses
18:07 22 Sep 21
What an awesome experience - thank you to a very competent IT professional at Dial a Nerd. I received an efficient service from Jonathan Diener. His initial consultation was to conduct an assessment of the connectivity at my home. Since having fibre , this was the most value adding and meaningful IT interaction. I experienced immediate results after he worked his magic. He returned today to install a unifier so that my entire property was covered. My frustration and irritation has turned into happiness and excitement because now I can fully enjoy the benefits of having fibre. Jonathan, thanks once again for your exceptional service. I highly recommend Jonathan and Dial a Nerd.
Jurg LuthiJurg Luthi
09:43 14 Sep 21
Brandon Milner from Dial a Nerd sorted my PC out which I could not do by myself in no time. I am very impressed with Brandon"s professional and friendly attitude. I would recommend him and his company anytime!
Ossie MeyerOssie Meyer
08:03 08 Jan 21
I have been dealing with this company for more than a year and are very impressed with their service and reaction time with a call outI want to thank Jonathan,Chad,Alphonzo and Cameron for solving a problem that a few others could not solveThank you guys it is nice to have a WiFi system that works all the time!!
Christo SmitChristo Smit
11:41 09 Oct 20
Great service and such a friendly team!!! Thanks so much guys. Really recommend them for any job 🙂

A Word Cloud of about 5 000 customer responses after working with Dial a Nerd