The technician, Keylim MacKintosh, was extremely helpful in diagnosing the issues. He kept in constant contact, updating us on the status of his fault-finding and repairs. He is a great asset to Dial-a-Nerd and we will definitely recomment the company, and Keylim in particular, to anyone who has computer troubles.Morne Geringer
I would like to thank your company for the excellent work done by Dylan today. He restored everything I had lost through my stupidity. He was extremely efficient, knowledgeable, competent and totally customer friendly. I am very grateful that I had the privilege of having him attend to my problem. He is a treasure to your company. Please value him highly.Dr Allan Kayle
Arrived on time and knew what he was doing.Trevor Glover
A real pleasure to deal with a company such as yourselves as right from the person who answered the phone to the technician everyone spoke well ,was pleasant and wanted to help.
Thanks for helping out in my time of need. Much appreciated. Regards, John.John Collier
The service we have received from Dial a Nerd in general and JP Christiany in particular has been outstanding.Helen McWilliamsMcWilliams Fashions cc
I will always call Dial a Nerd. Your services are good and quick. Always understanding, helpful and efficient. Thank you.Valda Napier
I have used Brad in the past and because of his expertise and manner will continue to use him, and preferably him, in the future. I have always been extremely happy and satisfied with the service he provides.Valerie Gillham
I can honestly say that this service was the best I have every received.Pauline Edwards
JP is exceptionally knowledgable and goes out of his way to resolve problems. Nothing is too much trouble and he has managed to resolve problems that were inherited from our two previous technicians. He is by far the most technically proficient and service orientated technician I have ever dealt with.Vanessa Naude
The new mail and file server system designed and installed by the Dial a Nerd team has been a great success to our operation. The system consists on an on-site file storage for fast access to our large project information database with good backup and security. The mail system – now cloud based ensures excellent up-time and easy access from anywhere. We were impressed with the smooth installation and the helpful enthusiasm of the team to get the systems up and running for each user. All in all – a good system fit for our needs with a smooth installation.Sebastian Rosochacki
Thank you for your wonderful and reliable service as normal 🙂VanessaFC PLUMBING
Dial a Nerd has provided me with invaluable assistance in running my legal practice for many years, and I'm very appreciative of this. Your team adds enormous value. The technician, Andrew, is the employee large corporates look for. He ticks the three A's required in terms of customer service: Affability, Accessibility and Ability. Excellent service.Colleen Midgley
Was very happy that query was resolved without us having to upgrade any hardware.Theresa Gibbon
Thank you for everything. Very happy.Nelson Medeiros
Will, as usual, use your service in the future!
It was a win to be able to bring my laptop and ipad in, and take them home the same day! Great service, thank you so much!Jodi Bailey
The NERDS and especially Veren are always most helpful. You offer a good serviceBiddy TieranSisters of Notre Dame
Valley is a dedicated service provider. Doesn't give up no matter how tricky the problem. You should value him highlySally Bayley
Veren was extremely patient, friendly and helpful to someone who knows absolutely nothing about laptops !Lilian Boyle
Chris was exceptionally patient and efficient and helpful.Joan Irwin
I very much appreciated this great help at such short notice - many thanks !Gonhild Muller
It was a pleasure dealing with the technician who was knowledgeable, courteous and willing to assist.Liz Rogers
When I joined Animal Travel Services’ team, the company has a private person facilitating the IT requirements, which worked in the “old days”, but became very outdated and more of a hassle for the company than anything else. We decided to reach out to a few IT companies specializing in networking, maintenance as well as security. Out of the lot of them, we decided to move forward with Dial A Nerd. At that time, they were more expensive than the other companies, but also stood head and shoulders above the rest.Vaughn KukardOperations Manager, Animal Travel Services
Whist implementing the “new” IT guys into our company, the DAN team was very accommodating and understanding with our not so computer literate team members. The team worked with our guys to sort out all IT problems that we had at that stage.
More recently we moved our account over to a more remote based maintenance agreement with DAN and we are loving it. They support team is a phone call away and tend to our problems almost immediately via their own remote login system, so no need for 3rd party downloads in order to log onto our pcs.
We are very happy with the services received from the Dial A Nerd team and will continue to utilize them for our IT solutions.
Always a pleasure to work with you guys.JP LandmanJP Landman & Genote BK
I would like to commend Arlene who took my call. She listened carefully to my problem and was extremely helpfulDorienne LevittAfrican Stay
I LOVED working with Dial a Nerd – they added immense value before and during the project – we could not have done this without the Dial a Nerd teamKathy BranquinoMetropolitan Life
Your team responded very quickly to our call and provided great support in very trying times. Our relationship is strong, and we thank youKarl FourieWebhelp
One thing I can say about the company is that they live up to their promisesJohan du PlessisAfrimat
Current survey results from April 2019 - March 2020
The technician that resolved my service query was trustworthy and I felt I was in good hands.
The technician that resolved my service query was friendly and courteous.
The technician communicated well and managed my expectations.