Often, we have a customer that will approach Dial a Nerd not fully aware of what we do, so we thought we’d put together a blog covering everything Dial a Nerd offers to homes and businesses.
Below is a handy infographic covering absolutely everything we do. As we find more solutions to suit our client’s needs, we update this so be sure to ask us next time you get in touch.
Dial a Nerd’s IT services list is based on our customer needs. Below are all of our services and a bit more on what each service entails.
Hosting
- Data centre choices
- Public and Private Cloud options
- Secure data and file access
Cloud Mail
- Microsoft Office 365
- Google for Business
- Hosted Exchange
Back-Up
- Initial seeding – This ensures that there are no long transfer times;
- Automated backups – Your system will automatically update to the online system at regular intervals as determined by you;
- Secure 256-bit AES encryption – Makes sure only you have access to the saved information via a password;
- Local server replication technology – This ensures quick connections and support systems to easily access your data. And of course this meets all regulatory requirements; and
- Cross platform support – You can manage backups across many platforms including Windows, Mac, and Linux.
Firewall
- Security
- Access Control
- Intrusion Prevention
- Data Protection
- Failover Solutions
- Secure VPN
Mobility or Rental
- Hardware sales
- Software sales
- Software licensing
Connectivity
- Fibre
- LTE
- Microwave
- Wireless
- VoIP
- Failover solutions
Service Level Agreement – Managed Service Provider
- IT Support contracts
- Onsite support
- Offsite “safety net”
- Permanent outsourced IT staff
CloudGate Mini PC
- Runs all Microsoft software
- Access Internet, email and social media
- Utilize Business-critical apps like Pastel, SalesForce and Dynamics CRM
- Noiseless (it has no moving parts)
- Wall or screen mountable
Server Infrastructure and Data Store
- Scalable – Your technology can easily grow with your business;
- Customisable – We build your IT solution around specific business requirements;
- Mobile – Access your files and applications from anywhere, anytime; and
- Money-saving – Cost-effective technology that pays for itself faster.
Network Infrastructure
- Managed WiFi
- Cabling and Server Room
- Projectors and boardroom solutions
- VoIP Solutions
Unlimited Remote Support
- Email and Outlook issues
- Virus and Security issues
- Software issues
- Slow PCs and laptops
- Connectivity Speed Tests
- General Desktop Support
- Computer diagnosis and clean up
- Server Diagnostics and Fixing
- Firewall issues
- VPN setups
- Upgrades of software and operating systems
- A host of IT issues
Network Operations Centre
- IT systems monitoring
- Proactive maintenance
- Backup, AV and system management
- Reporting
- Microsoft patch management
