Small Office & Home Office IT Solutions

Dial a Nerd started operating in 1998 to meet the needs of home and small business users. Through the years we have evolved into a highly skilled and professional IT support company mostly dedicated to SME, professional practices and Educational Institutions but we haven’t forgotten our loyal home customers base. If you are looking for rapid and efficient support for your home network or single desktop, Dial a Nerd can provide dedicated and professional service to meet your requirements.

We offer a wide variety of IT Support Services for the home:

  • Installing or extending Wifi networks
  • Installing and setting up Smart TV’s
  • Setting up video and audio streaming services
  • Identifying and resolving hardware and software problems
  • Detecting and removing computer viruses
  • Managing and removing adware, spyware and pop-ups.
  • Rectifying email and internet problems
  • Preventing spam
  • All hardware sales including desktops, laptops, tablets and accessories
  • Home IP camera sales and setups

We provide dedicated IT support services for homes. You can drop off your computer to our workshop in Johannesburg or Cape Town, or we can arrange for one of our technicians to come out to you. Diagnosing and troubleshooting computer problems can be challenging so we encourage you to let us know what difficulties you are having with it and we will take care of the rest. Please see our charges below. Payment is COD.

GREEN

R399 per item

MINIMUM CALL OUT CHARGE

BASIC HARDWARE SETUP

Printer, iPad/tablet, smartphone, digital camera etc

SETUP A 3RD PARTY PROGRAM

Skype, accounting systems, games etc

MINOR HARDWARE ITEM

Find and replace or add internal PC components

SETUP ADSL/WAN

For one computer or add a device to an existing network

BLUE

R769.50 per item

NEW COMPUTER SETUP

Email, profile, optimisation, Microsoft Software installed and checked (data management not included)

3RD PARTY SOFTWARE PROBLEM

Removal/reinstallation, resolve incompatibility, data corruption or inaccessibility

BACKUP

Setup removable hard drive with selected data and scheduled initiate first backup

BASIC CLEANUP

Minor virus and adware removal

MAJOR HARDWARE ITEM

Find and replace or add. motherboard or hard drive

RESTORE DATA

To all relevant locations and optimise

RED

R1083 per item

MAJOR VIRUS REMOVAL

Trojans or similar viruses causing major Windows malfunctions and loss of data or operability

NETWORK SETUP AND SHARING

Of up to 5 devices – excludes any cabling

BACKUP

Setup removable hard drive with selected data and scheduled initiate first backup

SETUP ADSL/WAN & WIRELESS NETWORK

Up to 5 LAN devices

GREY

R1311 per item

BACKUP, FORMAT, RELOAD

Includes full removal & re-installation of Windows, restoration of data & all software provided

BLACK

R2679 per item

DATA RECOVERY

No data, no charge policy. Excludes physical damage (dropped HDD or scratched “platters”)

PURPLE

R600 per item

MISCELLANEOUS

Labour or job descriptions not listed here will result in a rate being applied – quoted in advance

TRAINING

Below is a list of IT services that we have to offer: