We aim to please! See what our satisfied clients have to say.

Kumon SA has 4 branches around the country with a current staff compliment of 46 employees. Dial a Nerd became our IT service provider in 2010 and after 5 years we are still very happy with their skills, efficiency and service. We can confidently recommend them to other businesses & education providers.

Rozanne Loney, Deputy GMKumon Education South Africa

We chose Dial a Nerd because of their previous experience with schools, and because we liked their approach. We now have a system that works, and which makes the teachers happy – this is so important for the atmosphere within the school.

Harry Van der Burgt, IT ManagerSt Dominic’s School for Girls

The technician, Keylim MacKintosh, was extremely helpful in diagnosing the issues. He kept in constant contact, updating us on the status of his fault-finding and repairs. He is a great asset to Dial-a-Nerd and we will definitely recomment the company, and Keylim in particular, to anyone who has computer troubles.

Morne Geringer

Since contracted we have found Dial a Nerds team to be knowledgeable, helpful and professional. It is important to us for our service providers to be the right fit for our business, not only for technical support services but also for guidance in terms of what further IT infrastructure our company needs. We are satisfied with the services rendered thus far and look forward continuing our working relationship.

Tanya Van Aswegen, Operations ManagerCompli-Serve Group

After continuously asking our outsourced IT guy to assist with our needs, we were under a lot of pressure to sort these needs out that eventually we contacted Dial a Nerd to help us and by that afternoon a technician had come out to our office and within 2 days our needs were attended too. Needless to say we have since signed an SLA agreement and haven’t looked back so far.

Donna Nathaniel, Financial ManagerCoal Procurement SA (CPSA)

DAN have been our IT advisors and network support professionals since we started our business in 2006. Their technical skills are self-evident but more importantly their willingness to go the extra mile to keep us fully operational makes them a shining light in the industry. We are proud to be associated with them

Mike Pownall, Head Griffin Risk Management CC

I would like to thank your company for the excellent work done by Dylan today. He restored everything I had lost through my stupidity. He was extremely efficient, knowledgeable, competent and totally customer friendly. I am very grateful that I had the privilege of having him attend to my problem. He is a treasure to your company. Please value him highly.

Dr Allan Kayle

Arrived on time and knew what he was doing.
A real pleasure to deal with a company such as yourselves as right from the person who answered the phone to the technician everyone spoke well ,was pleasant and wanted to help.

Trevor Glover

Thanks for helping out in my time of need. Much appreciated. Regards, John.

John Collier

The service we have received from Dial a Nerd in general and JP Christiany in particular has been outstanding.

Helen McWilliamsMcWilliams Fashions cc

I would like to commend Arlene who took my call. She listened carefully to my problem and was extremely helpful

Dorienne LevittAfrican Stay

I will always call Dial a Nerd. Your services are good and quick. Always understanding, helpful and efficient. Thank you.

Valda Napier

I have used Brad in the past and because of his expertise and manner will continue to use him, and preferably him, in the future. I have always been extremely happy and satisfied with the service he provides.

Valerie Gillham

I can honestly say that this service was the best I have every received.

Pauline Edwards

Even with a rather large internal IT department, we regularly require additional staff for projects, hardware rollouts and implementations and dealing with Dial a Nerd has made this an efficient and enjoyable experience. Contrary to what you might think of their brand, they are a cutting edge company offering great technical resources, even for a business of our size

Raymond Shepherd, Managing Executive - ITBidvest Prestige

JP is exceptionally knowledgable and goes out of his way to resolve problems. Nothing is too much trouble and he has managed to resolve problems that were inherited from our two previous technicians. He is by far the most technically proficient and service orientated technician I have ever dealt with.

Vanessa Naude

Transition to new laptop went better than expected. Picked up some tips along the way. Many thanks.

Frank Einhorn

Thank you for your wonderful and reliable service as normal 🙂

Vanessa FC PLUMBING

Dial a Nerd has provided me with invaluable assistance in running my legal practice for many years, and I'm very appreciative of this. Your team adds enormous value. The technician, Andrew, is the employee large corporates look for. He ticks the three A's required in terms of customer service: Affability, Accessibility and Ability. Excellent service.

Colleen Midgley

Was very happy that query was resolved without us having to upgrade any hardware.

Theresa Gibbon

Thank you for everything. Very happy.
Will, as usual, use your service in the future!

Nelson Medeiros

It was a win to be able to bring my laptop and ipad in, and take them home the same day! Great service, thank you so much!

Jodi Bailey

The NERDS and especially Veren are always most helpful. You offer a good service

Biddy TieranSisters of Notre Dame

Thank you so much for getting this to me so quickly 🙂 You guys rock!

Lydia Wentzel, ERP and IT Policy ManagerMICROmega Holdings

Thanks for always helping guys 🙂 it really is appreciated.

Rachel McIntyre, Personal Assistant to CEO Nosa

Thanks very much for your help.
You went above and beyond to ensure that it was a good evening.
Much appreciated.

Russell Dick, Financial DirectorMICROmega Holdings Limited

Ahuge thank you from all of us for the support and assistance provided throughout the recent bulk recruitment campaign.
The entire workshop went much more smoothly than the last one and the proponents were thankful that they were able to connect so easily this time round.

Beverley Rufener, ConsultantMECS

I just want to thank you for your assistance in sorting out the issues with the following:
Scanning
Printing certificates
Evolution
I really do appreciate it as you took you time and did what you have to do and you did not leave it unresolved .

Joeline Kemmey, Key Account & Project Co-ordinatorNosa

Valley is a dedicated service provider. Doesn't give up no matter how tricky the problem. You should value him highly

Sally Bayley

The new mail and file server system designed and installed by the Dial a Nerd team has been a great success to our operation. The system consists on an on-site file storage for fast access to our large project information database with good backup and security. The mail system – now cloud based ensures excellent up-time and easy access from anywhere. We were impressed with the smooth installation and the helpful enthusiasm of the team to get the systems up and running for each user. All in all – a good system fit for our needs with a smooth installation.

Sebastian Rosochacki

Veren was extremely patient, friendly and helpful to someone who knows absolutely nothing about laptops !

Lilian Boyle

Chris was exceptionally patient and efficient and helpful.

Joan Irwin

I very much appreciated this great help at such short notice - many thanks !

Gonhild Muller

It was a pleasure dealing with the technician who was knowledgeable, courteous and willing to assist.

Liz Rogers

Current survey results from the February 2016 - January 2017

The technician that resolved my service query was trustworthy and I felt I was in good hands.

98.7%

The technician that resolved my service query was friendly and courteous.

99%

The technician communicated well and managed my expectations.

98%

The technician successfully resolved the issue I logged the ticket for.

96%

A Word Cloud of about 5 000 customer responses after working with Dial a Nerd

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