We aim to please! See what our satisfied clients have to say.

Kumon SA has 4 branches around the country with a current staff compliment of 46 employees. Dial a Nerd became our IT service provider in 2010 and after 5 years we are still very happy with their skills, efficiency and service. We can confidently recommend them to other businesses & education providers.

Rozanne Loney, Deputy GMKumon Education South Africa

We chose Dial a Nerd because of their previous experience with schools, and because we liked their approach. We now have a system that works, and which makes the teachers happy – this is so important for the atmosphere within the school.

Harry Van der Burgt, IT ManagerSt Dominic’s School for Girls

The technician, Keylim MacKintosh, was extremely helpful in diagnosing the issues. He kept in constant contact, updating us on the status of his fault-finding and repairs. He is a great asset to Dial-a-Nerd and we will definitely recomment the company, and Keylim in particular, to anyone who has computer troubles.

Morne Geringer

Since contracted we have found Dial a Nerds team to be knowledgeable, helpful and professional. It is important to us for our service providers to be the right fit for our business, not only for technical support services but also for guidance in terms of what further IT infrastructure our company needs. We are satisfied with the services rendered thus far and look forward continuing our working relationship.

Tanya Van Aswegen, Operations ManagerCompli-Serve Group

After continuously asking our outsourced IT guy to assist with our needs, we were under a lot of pressure to sort these needs out that eventually we contacted Dial a Nerd to help us and by that afternoon a technician had come out to our office and within 2 days our needs were attended too. Needless to say we have since signed an SLA agreement and haven’t looked back so far.

Donna Nathaniel, Financial ManagerCoal Procurement SA (CPSA)

DAN have been our IT advisors and network support professionals since we started our business in 2006. Their technical skills are self-evident but more importantly their willingness to go the extra mile to keep us fully operational makes them a shining light in the industry. We are proud to be associated with them

Mike Pownall, HeadGriffin Risk Management CC

I would like to thank your company for the excellent work done by Dylan today. He restored everything I had lost through my stupidity. He was extremely efficient, knowledgeable, competent and totally customer friendly. I am very grateful that I had the privilege of having him attend to my problem. He is a treasure to your company. Please value him highly.

Dr Allan Kayle

Arrived on time and knew what he was doing.
A real pleasure to deal with a company such as yourselves as right from the person who answered the phone to the technician everyone spoke well ,was pleasant and wanted to help.

Trevor Glover

Thanks for helping out in my time of need. Much appreciated. Regards, John.

John Collier

The service we have received from Dial a Nerd in general and JP Christiany in particular has been outstanding.

Helen McWilliamsMcWilliams Fashions cc

I would like to commend Arlene who took my call. She listened carefully to my problem and was extremely helpful

Dorienne LevittAfrican Stay

I will always call Dial a Nerd. Your services are good and quick. Always understanding, helpful and efficient. Thank you.

Valda Napier

I have used Brad in the past and because of his expertise and manner will continue to use him, and preferably him, in the future. I have always been extremely happy and satisfied with the service he provides.

Valerie Gillham

I can honestly say that this service was the best I have every received.

Pauline Edwards

Even with a rather large internal IT department, we regularly require additional staff for projects, hardware rollouts and implementations and dealing with Dial a Nerd has made this an efficient and enjoyable experience. Contrary to what you might think of their brand, they are a cutting edge company offering great technical resources, even for a business of our size

Raymond Shepherd, Managing Executive - ITBidvest Prestige

JP is exceptionally knowledgable and goes out of his way to resolve problems. Nothing is too much trouble and he has managed to resolve problems that were inherited from our two previous technicians. He is by far the most technically proficient and service orientated technician I have ever dealt with.

Vanessa Naude

The new mail and file server system designed and installed by the Dial a Nerd team has been a great success to our operation. The system consists on an on-site file storage for fast access to our large project information database with good backup and security. The mail system – now cloud based ensures excellent up-time and easy access from anywhere. We were impressed with the smooth installation and the helpful enthusiasm of the team to get the systems up and running for each user. All in all – a good system fit for our needs with a smooth installation.

Sebastian Rosochacki

Thank you for your wonderful and reliable service as normal 🙂

VanessaFC PLUMBING

Dial a Nerd has provided me with invaluable assistance in running my legal practice for many years, and I'm very appreciative of this. Your team adds enormous value. The technician, Andrew, is the employee large corporates look for. He ticks the three A's required in terms of customer service: Affability, Accessibility and Ability. Excellent service.

Colleen Midgley

Was very happy that query was resolved without us having to upgrade any hardware.

Theresa Gibbon

Thank you for everything. Very happy.
Will, as usual, use your service in the future!

Nelson Medeiros

It was a win to be able to bring my laptop and ipad in, and take them home the same day! Great service, thank you so much!

Jodi Bailey

The NERDS and especially Veren are always most helpful. You offer a good service

Biddy TieranSisters of Notre Dame

Thank you so much for getting this to me so quickly 🙂 You guys rock!

Lydia Wentzel, ERP and IT Policy ManagerMICROmega Holdings

Thanks for always helping guys 🙂 it really is appreciated.

Rachel McIntyre, Personal Assistant to CEONosa

Thanks very much for your help.
You went above and beyond to ensure that it was a good evening.
Much appreciated.

Russell Dick, Financial DirectorMICROmega Holdings Limited

Ahuge thank you from all of us for the support and assistance provided throughout the recent bulk recruitment campaign.
The entire workshop went much more smoothly than the last one and the proponents were thankful that they were able to connect so easily this time round.

Beverley Rufener, ConsultantMECS

I just want to thank you for your assistance in sorting out the issues with the following:
Scanning
Printing certificates
Evolution
I really do appreciate it as you took you time and did what you have to do and you did not leave it unresolved .

Joeline Kemmey, Key Account & Project Co-ordinatorNosa

Valley is a dedicated service provider. Doesn't give up no matter how tricky the problem. You should value him highly

Sally Bayley

Veren was extremely patient, friendly and helpful to someone who knows absolutely nothing about laptops !

Lilian Boyle

Chris was exceptionally patient and efficient and helpful.

Joan Irwin

I very much appreciated this great help at such short notice - many thanks !

Gonhild Muller

It was a pleasure dealing with the technician who was knowledgeable, courteous and willing to assist.

Liz Rogers

When I joined Animal Travel Services’ team, the company has a private person facilitating the IT requirements, which worked in the “old days”, but became very outdated and more of a hassle for the company than anything else. We decided to reach out to a few IT companies specializing in networking, maintenance as well as security. Out of the lot of them, we decided to move forward with Dial A Nerd. At that time, they were more expensive than the other companies, but also stood head and shoulders above the rest.
Whist implementing the “new” IT guys into our company, the DAN team was very accommodating and understanding with our not so computer literate team members. The team worked with our guys to sort out all IT problems that we had at that stage.
More recently we moved our account over to a more remote based maintenance agreement with DAN and we are loving it. They support team is a phone call away and tend to our problems almost immediately via their own remote login system, so no need for 3rd party downloads in order to log onto our pcs.
We are very happy with the services received from the Dial A Nerd team and will continue to utilize them for our IT solutions.

Vaughn KukardOperations Manager, Animal Travel Services

Always a pleasure to work with you guys.

JP LandmanJP Landman & Genote BK

I LOVED working with Dial a Nerd – they added immense value before and during the project – we could not have done this without the Dial a Nerd team

Kathy BranquinoMetropolitan Life

Your team responded very quickly to our call and provided great support in very trying times. Our relationship is strong, and we thank you

Karl FourieWebhelp

One thing I can say about the company is that they live up to their promises

Johan du PlessisAfrimat

Current survey results from April 2019 - March 2020

The technician that resolved my service query was trustworthy and I felt I was in good hands.

97%

The technician that resolved my service query was friendly and courteous.

98%

The technician communicated well and managed my expectations.

96.4%

View our latest Google Reviews!

Dial a Nerd
4.5
Based on 239 reviews
powered by Google
Michelle Meldau
Michelle Meldau
10:52 31 Oct 23
Service is shocking, explanations are vague and unhelpful. Really frustrated as a client that I am not getting the... service I expect even as a small company from an organisation like Dial a Nerd.read more
Michelle Meldau
Michelle Meldau
10:37 30 Oct 23
Prince Makhumbane
Prince Makhumbane
12:38 26 Oct 23
The Test it was fair
LMakhubele
LMakhubele
11:26 25 Oct 23
Elizabeth Swanepoel
Elizabeth Swanepoel
14:52 23 Oct 23
Thank you Tshepo for the kind way you assisted an old lady today.The printer is just fine now. Elizabeth
Caylyn Van Schalkwyk
Caylyn Van Schalkwyk
13:10 23 Oct 23
Thanks so much Sasha De Windt for your excellent service.
johnera dds
johnera dds
09:43 20 Oct 23
Natasha `
Natasha `
09:44 19 Oct 23
Herman van Velze
Herman van Velze
12:01 18 Oct 23
immediate assistance to solve my connectivity issues - it took a few attempts to get the correct synchronisation going... - patient technician talking me through the steps. again a successful interaction.read more
Cecilia Ries
Cecilia Ries
02:40 18 Oct 23
Jacques Swart
Jacques Swart
08:05 11 Oct 23
Best IT SP EVER....
Letlhogonolo Bokaba
Letlhogonolo Bokaba
07:38 11 Oct 23
Peter Bourne
Peter Bourne
06:20 11 Oct 23
Letasha is excellent and the person who keeps me sane on the Dial-a-Nerd Account.But there is something wrong with... you invoicing.1. We had work done to the value of R64 400 on 6 September but the Invoice has still not been processed.2. There are often delays in the issue of your invoices. The regular one being the two monthly charges where there is often a few days delay before the Invoices are issued although they are back dated to the end of the previous month.read more
Sarojini Vythilingam
Sarojini Vythilingam
10:35 09 Oct 23
Arlene has been very helpful in renewing my ESET license. Her prompt response was impressive. Thanks you Arlene for... your help.read more
charlotte ewins
charlotte ewins
11:53 04 Aug 23
Thank you Johnathan! Just had the most amazing support from Johanthan at Dial a nerd. I am small business and was... feeling a bit lost and stuck and appreciated the patience and care that was taken to assist me on the best way forward. We become increasingly reliant on expertise in the IT feild and it can be overwhelming and daunting. I look forward to their site visit and and getting on top of the challenges I have been facing. Highly recommended.read more
Toni Bernberg
Toni Bernberg
10:47 13 Jun 23
Sbusiso was excellent. Calm, very clear, extremely helpful and so good to work with. Normally I get quite stressed... with these issues but he made me feel that all was completely under control.read more
Selena Gibson
Selena Gibson
08:23 07 Nov 22
Very easy to set up account online after hours. As promised, service desk engineer available immediately. Constant... attention remotely until all issues sorted out across 3 users. Highly recommended as service providers. Would not hesitate to recommend Dial a Nerd's services.read more
Mthuthuzeli Kelele
Mthuthuzeli Kelele
11:43 01 Nov 22
The Service I received from Dial A nerd over the past 4 working day was so courteous, very friendly and accommodating.... Starting from Gilbert, he did all he could, Siyanda gave it his best and Finally Sanele managed to sort out my problem. thank you all for the effort and going an extra mile, THANK YOU Sanele, you guys are awesomeread more
Tina White
Tina White
12:33 28 Oct 22
Sanele helped me today & I am extremely happy & grateful for his excellent assistance in sorting out my issues. I am a... regular customer of yours & will continue to use you service so a very big thank you to Sanele for todayread more
Michele Dantu
Michele Dantu
12:12 27 Oct 22
Good afternoon Tamlin,Good day my dear I would like to take this opportunity of remarking on the fantastic service... that I received from Sbusiso. I have been your client for a few years now already and have never received such professional service. He is a total gem to your company. What a total pleasure of dealing with him. I truly recommend you to give him a raise on his salary. Even just a R1000,00 rand to you its small but to him significant. He really truly deserves it. I hope you take this as I see it people like Sbu are a true value add to DIAL N NERD. Thank you I trust this mail finds you well. Take care and God blessread more
Patrick Hendriks
Patrick Hendriks
19:02 14 Oct 22
I contacted dial a nerd to send me a technician to come and assist me with a Wi-Fi problem, The technician who came "... Jonathan" was head and shoulder above any other technician regarding his professional skill and friendliness. He also came to assist me after hours on the week-end.I will most definitely use Jonathan again. Great work!Patrickread more
Tony Westbrook
Tony Westbrook
06:53 03 Oct 22
Mat was very pleasant, tried hard and called back a number of times but unfortunately was not able to resolve the... original problem. Mat did however provide an alternative solution.read more
Debra Batzofin
Debra Batzofin
12:24 30 Sep 22
Today I went to Dial a Nerd in Dunkeld and was so fortunate to be attended to by Keylim. He was so patient and went in... search of ways to assist me. He is an absolute gentleman and a gem!! If you need assistance with anything computer related, Keylim is your man!! Thank you so much Keylim.read more
John Butler-Adam
John Butler-Adam
08:30 22 Sep 22
Raadiya has been thorough, considerate, patient and always prompt in helping to find the right monitor -- keeping me... informed every day. One couldn't ask for better and more effective service and support. A great, effective person with whom to work.John Butler-Adamread more
Zita Jurgens
Zita Jurgens
15:43 07 Aug 22
Friendly and excellent service. Highly recommend them
Charmaine Blanchard
Charmaine Blanchard
07:35 24 Jul 22
Fantastic service. Jonathan was very friendly with great tech support.
chloe kloppers
chloe kloppers
09:17 10 Jun 22
Brandon M gave excellent service.....beyond expectation. I highly recommend dial a nerd
Steven Jackson
Steven Jackson
14:18 16 May 22
Wow magnificent service, 5 stars! Super friendly, I was lucky enough to be helped by Rudi. He was absolutely amazing... and friendly as-well as super helpful! He was enthusiastic and seriously committed to helping me. I couldn’t ask for better service!read more
LUCKY RAMONYALUOE
LUCKY RAMONYALUOE
13:53 06 Apr 22
Love it there
Samantha Kilian
Samantha Kilian
11:12 15 Jun 21
Extremely friendly and helpful
Lwandile Dlamini
Lwandile Dlamini
07:55 21 May 21
Love the place learning alot here
Jill Murray
Jill Murray
17:58 14 May 21
These guys are GOOD .. solve problems, polite and above all patient.
AwJeezAwMan
AwJeezAwMan
18:40 20 Feb 21
These guys know a heck load of any tech related things. I know a solid amount about tech and computers so I tested... these guys and they never missed a beat.read more
Bruce Verburg (BRUCEfer)
Bruce Verburg (BRUCEfer)
09:18 23 Oct 20
Great service and excellent client expectations.
Jason Gmur
Jason Gmur
06:33 25 Sep 20
Great friendly service but a little steep price wise. But I guess we got what we asked for very professionally done
Robyn Krawitz
Robyn Krawitz
12:31 16 Sep 20
James at Dial a Nerd saved my office's phones and internet connectivity. We are so incredibly grateful.
More reviews
js_loader

A Word Cloud of about 5 000 customer responses after working with Dial a Nerd

Microsoft Partner
Genuine Microsoft
Turrito Networks